Frequently asked questions

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What makes Sandaletta sandals unique?
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Sandaletta sandals combine style, comfort, and sustainability. With cork soles for natural support, a soft suede footbed for ultimate comfort, and high-quality materials like action leather, suede, and microfiber leather, our sandals are made for all-day wear and timeless style.

How do I care for my Sandaletta sandals?
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To keep your sandals in top condition, wipe the cork sole and straps with a damp cloth. For suede straps or footbeds, use a soft brush or suede cleaner. Avoid soaking them in water and let them air-dry if they get wet.

Do you offer sizes for both children and adults?
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Yes! We offer a wide range of EU sizes:

✔ Kids: EU 28–35
✔ Adults: EU 36–47

There’s a perfect fit for everyone.

Are Sandaletta sandals suitable for long walks?
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Absolutely! Thanks to the supportive cork sole, soft suede footbed, and secure adjustable straps, Sandaletta sandals are perfect for long walks, running errands, or exploring new places.

Do you ship across Europe?
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Yes! We do international shipping. Shipping costs are added in your cart when you specify your address. For shipping to and address in The Netherlands and Belgium the cost is €4,99 per order. For shipping to other countries the cost is €9,99 per order.

Can I wear Sandaletta sandals in wet conditions?
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While our sandals are durable, we recommend avoiding prolonged exposure to water to maintain the quality of the cork sole and suede footbed. Light splashes are fine, just let them air-dry completely afterward.

When will I receive my refund?
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Refunds are processed once we’ve inspected the returned product. Please contact our customer service for more details.

How long do Sandaletta sandals last?
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This depends on usage, but thanks to premium materials like cork, leather, and suede, your Sandaletta sandals can last for years with proper care.

How do Sandaletta sandals fit?
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Sandaletta sandals fit true to size. If you’re between sizes, we recommend going one size up for extra comfort.

Can I return worn sandals?
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No. Sandals must be unused and returned in their original packaging. We recommend trying them indoors to check the fit before wearing them outside.

Do you use recycled materials?
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Yes. Our cork soles are made from renewable cork, and our packaging is 100% recyclable.

What’s the difference between slippers and sandals?
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Slippers are usually open-heeled and less secure. Sandaletta sandals include a supportive footbed and proper straps, giving you real support and grip with every step.

Can I wear Sandalettas for both casual and active days?
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Absolutely. That’s exactly what they’re made for. While Birkenstocks are often seen as stylish indoor/outdoor slippers, Sandalettas combine comfort and support with a more adventure-ready design, perfect for long days out, travel, and summer activities without sacrificing style.

Are Sandaletta sandals suitable for sensitive feet or foot issues?
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Yes! The ergonomic cork footbed provides natural support and evenly distributes pressure, making them a great choice for sensitive feet, flat feet, or mild foot conditions.

Are the straps adjustable?
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Yes! All Sandaletta sandals feature adjustable ankle straps for a custom fit, offering added comfort and stability.

Can I personalize my sandals?
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Our models are pre-designed using unique materials and colors. We’re working on offering more personalization options in the future, stay tuned!

What is your return policy?
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You can return your sandals within 14 days, provided that:

✔ The product is unused and in resaleable condition
✔ The original packaging (box and cotton bag) is included
✔ Items are properly packed to avoid damage

Damage due to careless return shipping is the customer’s responsibility. Visit our Shipping & Returns page for full details.

What payment methods do you accept?
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We accept major credit cards and other secure browser related payment options. All transactions are encrypted for maximum safety. If you don't have access to any of these payment methods, please let us know so we can accomodate something else.

Are Sandaletta sandals waterproof?
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Sandaletta sandals are durable, but not fully waterproof. Light splashes are fine, but extended exposure to water can damage the cork and suede. Always let them air-dry fully if they get wet.

Are Sandaletta sandals suitable for wide feet?
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Yes! Thanks to the flexible footbed and adjustable straps, our sandals fit both wide and narrow feet comfortably.

Do the straps stretch over time?
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Yes, leather and suede straps naturally soften and adapt to your foot over time, creating an even more comfortable fit.

Is VAT included in the price?
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Yes, VAT is included in the price. The only additional cost your will see in your cart is a flat fee for shipping and handling (€6,99)

What size should I choose?
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Take your biggest foot and choose that size. If your size is half, for example 42,5, always choose one size bigger. In this case 43.

Why choose Sandaletta over Birkenstock?
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Sandaletta offers the same iconic cork footbed comfort you expect from Birkenstock, but takes it further. Our sandals are designed for style and movement, not just lounging: www.sandaletta.com/birkenstock-alternative

Are Sandalettas good for long walks?
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Yes! Unlike many slippers, Sandalettas feature a shock-absorbing sole and a secure ankle strap, making them perfect for full days on your feet, whether you're exploring cities or chasing kids.

Are Sandalettas a good choice for travel?
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Definitely. Sandalettas are lightweight, supportive, and versatile, making them ideal for packing light and walking far. Whether you're exploring cities, beaches, or markets, they offer the all-day comfort of a slipper with the stability and durability of a true walking sandal, something many Birkenstock slippers lack.

The Sandaletta Story

More than just a sandal.

Sandaletta was born out of the need for comfort and durability, without compromising on style or quality.

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Sandaletta Journal

Verhalen, tips & inspiratie

Stap in de wereld van comfort, stijl en avontuur. Van onderhoudstips voor sandalen en reisinspiratie tot exclusieve behind-the-scenes inzichten in onze ontwerpen. Ontdek alles wat je nodig hebt om het meeste uit jouw Sandaletta sandalen te halen.